NeuroQ has been dedicated to helping individuals live life to the fullest by offering doctor formulated brain care supplements targeting long-lasting brain health.
NeuroQ struggled with stagnating email revenue—they were in need of a full retention strategy overhaul. With FlowCandy’s help, NeuroQ turned the situation around building a complete end-to-end, personalized customer experience that uses smart segmentation and zero-party data to take back control of their customer journey.
8 New Flows
in just 90 Days.
90 Day "Done For You" Flow Accelerator
FlowCandy worked with NeuroQ to design a complete automated email and SMS funnel tailored to their customer journey.
NeuroQ is just one brand under the LifeSeasons umbrella. Tailoring unique customer journeys for each of their brands was a challenge for the team. Getting one email right was doable. But getting each and every send to look and feel as authentic to the brand as possible seemed out of reach.
NeuroQ's main goal was to overhaul their email + SMS automations in a 90 day timeframe. They wanted everything from your standard Pre-Purchase Flow to VIP Ascension. They also wanted consistent creative - getting one email right was doable, but getting each and every send to look and feel as authentic to the brand seemed out of reach.
The 90 Day Flow Accelerator was a crash course in email marketing excellence for the NeuroQ team. In just 90 short days the team was able to codify the NeuroQ creative guidelines in their Email Design System, map out their unique customer journey using Flowmaps, and launch 8 brand new flows that looked and performed better than ever.
300% ROI in just 90 days.
6% Increase in Lead Capture Rate.
6,800 new subscribers generated from their brand new pop up forms in just 90 days.
"To replace what FlowCandy was doing would have cost us anywhere between $15,000 to $20,000 a month."
Director of Performance Marketing at NeuroQ
NeuroQ went from a Level 1 to a Level 2. We successfully set up the foundations for success moving forward.
NeuroQ now has a custom journey map, which uncovers exactly where future opportunities lie. Learn how to build your own journey map here.
NeuroQ has a custom Email Design System, a set of email design standards that creates reusable components with a consistent visual style to use throughout their retention marketing.