After a customer purchases from your site, it’s always a good idea to send a timely review request. This can be done through Klaviyo or through a third party app (Yotpo, Stamped.io, etc.). It is also possible to extend this flow and add an incentive for leaving a review.
Recover purchases where the customer left their number in the checkout but did not order. The three SMS variation sends an initial reminder as the first SMS, before offering a time-sensitive discount coupon to use on the purchase in the second SMS. There is one follow-up SMS when the initial coupon send to remind the customer to use it before it expires. The flow automatically removes any customers that make a purchase during the SMS sequence to avoid excess SMS fatigue.