Product Specific Browse Abandonment Flow

SMS Customer Thank You (Post-Purchase) Flow

Engaging with new customers is a must if you plan on building a long-term relationship with them. The Post Purchase flow allows you to just that. It should not be confused with an Order Confirmation message (that is sent separately by your eCommerce platform) but is instead an opportunity to begin sharing brand and product information, providing helpful tips or FAQs, and to eventually upsell and cross-sell the customer on other products in your store.

SMS Popup

Purchase

A popup or a custom field added to an existing popup, to capture SMS subscribers. To be most effective, popups should offer visitors an incentive for signing up. SMS subscribers are automatically added to a list when they opt-in. Typically a popup is paired with a flow that fulfills whatever incentive was offered in the popup.

SMS Add Ons

Available as Add On

Using SMS messages in tandem with Klaviyo flows is ideal for stores looking to add a more dynamic element to their customer experience. SMS Add-Ons are a cost-efficient way to deploy SMS messages in any flow we build in Klaviyo. This is ideal for stores that have a mobile-heavy demographic or stores looking for additional touchpoints in their messaging to customers. Here is a cost breakdown for deploying SMS with us in Klaviyo depending on your package with us.