Our Priceplan
Plans for any store to take their email marketing to the next level.
Our Standard plans make email automation available to stores of all
sizes with pre-packaged + conversion focused logic, copy, and design.
Our Elevated plans include custom, brand-tailored content created specially
for stores that want to take their email marketing to the next level.
Estimated Turnaround Time
To understand our turnaround time it’s important to understand that all of our deliverable go through a strict 6-step process to ensure accuracy and limit mistakes. This process starts with strategy, double-checking logic, writing copy, designing assets, implementation of everything, and a rigid quality control check before launch. Below is our estimated timeline to complete certain tasks:
All of our deliverables go through a strict 6-step process to ensure accuracy and limit mistakes. This process starts with strategy, double-checking logic, writing copy, designing assets, implementation of everything, and a rigid quality control check before launch. Below is our estimated timeline to complete certain tasks:
| Task | Timeline (Business Days) |
|---|---|
| New Flow | 5-7 days |
| New Campaign | 2-4 days |
| New Popup | 2 days |
| New Segmentation | Under 1 day |
| New SMS | 2 days |
| Random Troubleshooting | Under 1 day |
The #1 reason why tasks may be delayed is often due to a lack of communication/delayed approval from you the client.
Tasks can sometimes go longer if there are continual edit/change requests that need to be submitted or tasks are more complex.
The above table is also a “ballpark” estimate based on working with 100+ stores over the years. Sometimes we can fulfill tasks quicker once we start working
together and have a general working rapport that is defined and streamlined.
The #1 reason why tasks may be delayed is often due to a lack of communication/delayed approval from YOU the client. Tasks can sometimes go longer if there are continual edit/change requests that need to be submitted or are very complex with unique custom logic. The above table is also a “ballpark” estimate based on working with 100+ stores over the years. Sometimes we can fulfill tasks quicker once we start working together and have a general working rapport that is defined and streamlined.
FlowCandy FAQ
Depending on the plan you choose, we will always be working on one, two, or three tasks simultaneously. As soon as one is finished, we will move to the next requested flow or campaign in the queue. If your plans volume is too low, you can always upgrade or contact us to add on additional tasks.
Unlimited means you can request as many Klaviyo flows, campaigns, popups, etc. as you would like. Tasks will be tackled in the order that they are submitted (unless otherwise specified) at the rate that your plan includes.
Ultimately it depends on the length and complexity of the project you request. A standard campaign typically takes 3-5 business days, depending on revisions. Flows are more variable as they can be anywhere from 2 to 8+ emails long – but we work to get them out as soon as possible.
Yes, we do all of our copywriting and design in-house. Your copy will be written by native English speakers and the designs are created by professional designers we have on staff.
Our Quality Assurance team reviews every email we send for the obvious things like spelling, grammar, and correct links, as well as the not so obvious things like email size, brand voice, and coupon setup. All emails are checked at multiple stages by multiple people on our team before anything is seen by your customers.
Your project manager will be responsible for communicating the status of your project as well as submitting all copy, design, and final emails for review. All communication with your project manager and the FlowCandy team will be through email. If your plan includes Slack support you will also have a designated channel in our Slack with direct access to the FlowCandy team.
The monthly strategy call is a time for our premium subscribers to chat with an experienced email marketer to plan the next month of flows and campaigns. You will be able to get solid advice that pertains to your specific store, ask questions about strategy, and brainstorm new ideas for your marketing efforts.
Send us an email at support@flowcandy.com and we’ll get you onto the right plan.
Send us an email at support@flowcandy.com and we’ll work to resolve whatever issue you’re having with our service. If we can’t find a resolution, or we just aren’t the right fit, we’ll cancel your plan and make recommendations for the type of service or employee that would better suit your needs.
FlowCandy takes the hassle out of creating amazing
email marketing flows and campaigns
FlowCandy takes the hassle out of creating amazing email marketing flows and campaigns
Join our other happy clients that are growing their email and SMS revenue without ever hiring a freelancer.
