Purchase

Post Purchase Flow

Engaging with new customers is a must if you plan on building a long term relationship with them. The Post Purchase flow allows you to just that. It should not be confused with an Order Confirmation email (that is sent separately by your ecommerce platform), but is instead an opportunity to begin sharing brand and product information, providing helpful tips or FAQs, and to eventually upsell and cross sell the customer on other products in your store.

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How to Order:
Simply click “Purchase” above and enter your information – one of our specialists will reach out. Or email us at [email protected] to chat with one of our support experts.

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Related Flows and Campaigns:

Foundational SMS

Purchase

Recover purchases where the customer left their email in checkout but did not order. The three email variation sends an initial reminder as the first email, before offering a time sensitive discount coupon to use on the purchase in the second email. There is one follow up email the initial coupon send to remind the customer to use it before it expires. The flow automatically removes any customers that make a purchase during the email sequence to avoid excess email fatigue. descriptions once the FC Menu page is finished.

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SMS Add Ons

Available as Add On

Using SMS messages in tandem with Klaviyo flows is ideal for stores looking to add a more dynamic element to their customer experience. SMS Add-Ons are a cost-efficient way to deploy SMS messages in any flow we build in Klaviyo. This is ideal for stores that have a mobile-heavy demographic or stores looking for additional touchpoints in their messaging to customers. Here is a cost breakdown for deploying SMS with us in Klaviyo depending on your package with us.

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SMS Customer Thank You (Post-Purchase) Flow

Purchase

Engaging with new customers is a must if you plan on building a long-term relationship with them. The Post Purchase flow allows you to just that. It should not be confused with an Order Confirmation message (that is sent separately by your eCommerce platform) but is instead an opportunity to begin sharing brand and product information, providing helpful tips or FAQs, and to eventually upsell and cross-sell the customer on other products in your store.

Read More »