Operations and HR Manager

Full time - Remote

About The Role:

We're looking for an Operations and HR Manager to join our team with availability from 9am-5pm EST. You will mainly be responsible for supporting the implementation of established processes within the teams, as well as providing assistance with onboarding, offboarding, and supporting both clients and employees.

What We're Looking For:

  • Must be a native English speaker able to work during US EST hours

  • Experience with project management tool ClickUp is highly preferred

  • Experience in digital marketing, email marketing or eCommerce.

  • Onboarding, offboarding, and providing exceptional experiences for both our clients and employees.

  • Ownership of key workflows within our operations and HR departments, as well as various internal tasks and workflows to ensure smooth and efficient operations.

  • Payroll Deployment & Execution: Responsible for successfully managing payroll processes, systems, monitoring and tasks.

  • Employee Onboarding & Separation: Oversee the efficient and effective onboarding and separation processes for employees, ensuring a smooth transition throughout their employment lifecycle. 

  • Client Onboarding & Separation: Oversee the efficient and effective onboarding and separation processes for clients, ensuring a smooth transition throughout their client lifecycle.

  • Aspirational Workflows & System Updates: Design and implement innovative workflows and system updates to enhance operational efficiency and drive continuous improvement within the organization.

  • Misc Tasks & Workflows: Handle miscellaneous tasks and workflows to support the smooth functioning of daily operations and improve overall efficiency.

Must-haves Skills and Experience:

  • 3+ years as an Operations and HR Manager

  • Someone with experience on exceptional design standards, particularly in copywriting quality control. A keen eye for detail and a commitment to excellence are essential for this role.

  • Experience in an email marketing agency is a big plus.

  • Comfortable with Google Apps (Gmail, Drive, Calendar etc.)

  • Experience with Slack for effective team communication.

  • Detail oriented - There are many moving parts to everything we do, and we need you to have attention to detail.  

  • Adaptability & Innovation - Comfort with change and the ability to think outside the box, innovate, and refine systems for better efficiency and results.

  • Ambitious self-starter - We’ll provide you with the training you’ll need, but it’s important to be an autonomous problem solver too. Be curious and hungry to learn. Have grit.

  • Great communicator- As a remote team, we rely on clear communication to stay on track and do our best work.

  • Great at time management- You’ll need a well-balanced sense of urgency. We base our success on providing results fast for our clients, so we need you to be able to keep up with the pace.

  • Aligned with our values. Check them out on here https://flowcandy.com/about-us

  • We’re looking for “A-players” or candidates who strive to become one.

What's In It For You:

  • Work remotely, from anywhere in the world with a reliable internet connection. Who doesn’t want to go to work in their sweatpants? Decide to relocate? No problem. Our team is truly international, as long as you can join us during USA EST hours, we’re good.

  • We’re fast growing but small enough right now for you to have a direct impact on the future of the company. We want you to be here for the long haul.

  • Work with incredible brands that have exciting and fun brand styles. We work with top eCommerce stores, check out some of the work we’ve done at flowcandy.com

  • Learn from the best. You’ll get direct support from our team. FlowCandy is a great place to hone your skills and learn from others in the industry.

  • Flexibility. We believe work/life balance is important. If you need to take off for a few hours to run some errands, or you’re taking a trip for a couple of days, no problem. Happy people make great employees.

How To Apply:

If you're ready to apply for this role, click the button below to complete our application form. It only takes 5–10 minutes, and we'll be in touch shortly after.