Categories
All Nurture Flows

New Customer Thank You Flow

Specifically for new customers, this flow can be styled as a “message from the founder” or any other first time engagement with a new customer to express thanks for them trying your products out. This is different from the Post Purchase as it is focused on just brand building and pushing store values.

Categories
All Nurture Flows

Happy Birthday Flow

If you’re collecting your customers birthdays, you should be reaching out to them on their special day and giving your own gift. A discount or special offer for their birthday is contained in the first email, then a follow up for them to use it. Typically, if you are not already collecting birthdays, a new popup will need to be implemented along with this flow.

Categories
All Nurture Flows

Refund Flow

Customers that are issued a refund are at a pivotal moment in their customer journey. The refund flow allows you to engage with them to find out what went wrong with their order, express your appreciation and willingness to solve their problem, and to hopefully reactivate them as a customer.

Categories
All Nurture Flows

First Purchase Anniversary Flow

Engage with customers on the anniversary of their first purchase with you. Can either be triggered to send 6 months after the first purchase, or one year. Includes two follow up emails to encourage the user to use the anniversary gift provided in the first email.

Categories
All Nurture Flows

Review Request Flow

After a customer purchases from your site, it’s always a good idea to send a timely review request. This can be done through Klaviyo or through a third party app (Yotpo, Stamped.io, etc.). It is also possible to extend this flow and add an incentive for leaving a review.

Categories
All Nurture Flows

Sunset Flow

A clean list is a healthy list! Keeping up with removing inactive subscribers is a chore, but with a quality sunset flow, you’re able to put those that are falling off through a flow as a last chance before adding them to a list to be removed from Klaviyo. The three email variation sends two follow up emails. The brand will still need to delete users or get our “List Cleaning” add on to have it done by us.

Categories
All Nurture Flows

Sunset Flow

A clean list is a healthy list! Keeping up with removing inactive subscribers is a chore, but with a quality sunset flow, you’re able to put those that are falling off through a flow as a last chance before adding them to a list to be removed from Klaviyo. The two email variation only sends one follow up email. The brand will still need to delete users or get our “List Cleaning” add on to have it done by us.