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Survey Campaign

The goal of a survey campaign is to grab feedback from your customers by sending them a quiz or other survey questions to respond to. Customers can be incentivized with a reward for finishing the quiz or answering. It is also possible to expand this campaign out into a series with follow ups to hopefully receive more responses – in the case of a series, pricing is per email.

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Related Flows and Campaigns:

Monthly SMS Campaigns

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Monthly SMS Campaigns allow you to have a consistent schedule of SMS messages reach your customers to keep them engaged with your brand. This is great for stores whose demographic has a tendency to purchase via their mobile devices or who are looking to add another dynamic to their marketing calendar. We typically send 5 or 6 SMS campaigns per month but we carefully monitor the results to ensure we don’t fatigue the list.

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Micro-Influencer Outreach Flow (Gatsby)

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The Micro-Influencer Outreach flow is a flow that leverages Gatsby, a 3rd party app that helps stores connect with influencers better. Through Gatsby, stores can capture influencer handles in their sign-up forms and then encourage & reward them when they mention their store.

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Abandon Checkout Flow

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Recover purchases where the customer left their email in checkout but did not order. The three email variation sends an initial reminder as the first email, before offering a time sensitive discount coupon to use on the purchase in the second email. There is one follow up email the initial coupon send to remind the customer to use it before it expires. The flow automatically removes any customers that make a purchase during the email sequence to avoid excess email fatigue. descriptions once the FC Menu page is finished.

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